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Em Krützche

Em Krützche

2014
Address :
Am Frankenturm 1 D - 50667 Köln50667Köln
Phone :
(0221) 2580839
E-mail :
info@em-kruetzche.de
Website :

Cuisine regional/country

Menu: 18€ (lunch) / 52€ - Carte: 31€/54€

Run for around 40 years by the Fehn family, this historic guesthouse has pretty rooms, ranging from rustic charm to elegant on two floors. Goose is the speciality in winter.

Useful Information

Main services

  • Meals served in garden or on terrace Meals served in garden or on terrace
  • No dogs allowed No dogs allowed
  • Private dining rooms Private dining rooms

Payment options

  • American express
  • Visa
  • Master card

Opening hours :

Closing: 14 april - 21 april, 23 december - 25 december, monday.. Contacter l'établissement pour confirmer ces informations.

Ratings summary

Em Krützche

Score average

2 opinions

2/5

Review

Summary of opinions

  • excellent (0)
  • good (0)
  • pleasant (1)
  • adequate (0)
  • poor (1)
  • bad (0)
    • Em Krützche

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      Lecker

      3/5

      Review information

      • Language: deu
      • Position : Business

      Pros

      nette Atmosphäre, solide das Essen, der Service etwas zurückhaltend. tolle Lage

      Cons

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    • Em Krützche

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      rbdavis

      1/5

      Review information

      • Language: gbr
      • Position : Alone

      Pros

      Nice setting in historic building.

      Cons

      I arrived in Cologne a weary traveller and decided to try somewhere special for my first night. Looking at my guide book I decided upon Em Krutzche because it sounded so lovely, and a classic, traditional place to eat even if slightly more upmarket than other places. I do not eat starch so when I order food I ask for it without potatoes. I have done this in many restaurants in my travels and it has never been a problem. When I asked the Em Krutzche waiter if I could have a little salad instead of the potatoes with my herring he exclaimed "No!" and was quite put out. He went on to explain "potatoes cost 2 euros, salad costs 6 euros, you CANNOT have salad". And with that he walked off without taking my order. I was absolutely shocked - why, I thought, could I not have a little salad and no potatoes? Did I have to go elsewhere to eat now? As I was considering this he came back, after about 10 minutes, and still angry said "OK - I have decided you can have a little salad with your meal". I was hungry and tired - I decided to stay and eat. The food was OK if not very filling and the salad fine. When I had finished service was slow, so I relaxed and waited until the waiter approached before asking to see the desert menu. "No!" exclaimed the waiter "You cannot have desert! The kitchen just closed." I said to him that I was dining there, had finished my main course, was waiting for him to come over and wanted to complete my meal with a desert. He refused. I explained that it is courtesy to ask a customer if they would like to place an order before closing the kitchen, but he would not budge - he did begrudgingly take an order for coffee. The final stage of this awful meal was the most shocking. I had received for my bill and laid my credit card on the table waiting for them to take my payment. An older man, I presumed the owner came over, and I wondered if he was going to apologise for the terrible service. He said "You! Go! Finish! Finish!". I was once again shocked - I WAS WAITING FOR THEM TO TAKE MY PAYMENT! How could I go any sooner. And why had they wasted the energy to be rude to me once again rather than taking my money? This was by a huge distance my worst dining experience in Cologne, and actually may be the worst restaurant I have been to in the world. And I've travelled pretty widely...

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